Frequently asked questions
- About Lewtress
- Products
- Delivery & Returns
- Support
What one has to compare is the strength of the extract. In our own comparisons, we have found our products to work out a great deal cheaper. Generally, the lower the strength, the more you have to take. With our products, they are of the highest potency which means you are taking less. This is nearly always the case when comparing our products with what is available on the high street or from some offshore web shops that also have UK office addresses. Some of these products are of such low strength they would have no effect whatsoever!
Lewtress make and supply only the highest quality products, we want people to return.
Lewtress doesn’t supply anything that hasn’t been tested and proven in our own clinic. All of our products are practitioner developed for maximum benefit.
To date there have been no adverse effects. The only herb that may make a difference is St. John’s Wort. Antibiotics can also have an adverse effect on the pill.
Generally, these products contain only minute amounts of Kombucha, they are full of sugar and have no enzyme or amino acids and very little vitamin content. All will have been heat-treated or pasteurised which kills off any goodness that there might have been. We do not even recognise these products as healthy drinks. A course of our Kombucha would work out at less than £1 per day.
The herbal extracts contain only a small amount (15-20%) to help stabilise the product, compared to tinctures that contain up to 65% (and in some cases more) alcohol. Our Kombucha tonics contain less than 0.5% alcohol.
The probiotic drinks generally recondition the body from the inside out, detoxing the body tissues, promoting good health. Lewtress Kombucha has been proven to contain glucuronic acid, this element acts like a liquid magnet collecting toxic heavy metals such as lead and mercury from the tissues and ridding the body of them.
Glucuronic acid is also a component of cartilage, and so supports healthy joints and tendons.
The concentrates are designed to target more specific problems. All are based on Kombucha culture extract to enhance the effect of the various herbs.
For long term use, Horny Goat Weed. For nervousness and exhaustion, Damiana.
Unlike conventional medicines, herb based products have little or no side effects at all, generally not an issue.
These products are designed to be used straight for best effect, if the taste is too strong then add to a small amount of water or fruit juice (except Echinacea). Avoid food or drink for twenty minutes or so before and after consuming.
Horny Goat Weed can actually help maintain normal blood pressure and in most cases, the blood pressure tablets could actually be reduced. Regular monitoring is necessary (consult your doctor).
The cost of postage is automatically calculated based on various factors such as the weight of the items, the delivery location, and the shipping method chosen. It is clearly displayed when you add an item to your basket.
Yes, all products listed in stock on our website are ready for immediate dispatch. You can place your order with confidence, knowing that we have the items available and ready to be shipped.
For orders received before 1pm Monday to Friday (Excluding UK Public Holidays), we offer same working day dispatch in the United Kingdom. This means that if you place your order within the specified timeframe, we will ensure it is dispatched promptly.
Yes, we offer free shipping for all orders over £60 within the United Kingdom. This allows you to enjoy our products without any additional shipping costs.
Outlying areas in the United Kingdom refer to regions or postcodes that are not on mainland England, Wales, or Scotland. This includes islands, North and South Ireland, and certain remote areas of the Scottish Highlands. If your location falls into one of these areas, next working day delivery may not be possible. Please refer to our delivery policy for further information.
If you are not delighted with your purchase, you have the right to cancel your order within seven days of your purchase or seven days from the receipt of the goods (whichever is longer). To receive a refund, please return the goods unopened and in good condition to the address provided on our contact us page. We kindly request that you call us first to notify us and obtain a returns number. Please note that postage or freight charges on goods dispatched as ordered are non-refundable. Please refer to our refund policy for further information.
If you are having trouble with placing an order then you might need to clear your browser and history and this should clear the issues – if you’re unsure of how to clear these then please click on the link below that is relevant to your browser for instructions:
Google: Google Chrome – How to clear Browsing Cache & History
Safari: Safari – How to clear Browsing Cache & History
Bing: Bing – How to clear Browsing Cache & History
After clearing your cookies if you still continue to have issues please contact us and explain the issue in as much detail as possible and we’ll do our best to get back to you as soon as we can.
If you haven’t received an email from us in your inbox, whether that is for an order confirmation or any other kind of direct message from one of our team, then please check your spam/junk folder as it may have ended up there. If it still isn’t there then please get in touch with us through [email protected].
If you find something wrong with your order, or there is something that is missing, you can contact our support team and we’ll work with you to come to a resolution.
During the checkout process, you will have the opportunity to add a free gift to your order worth £5. If the popup for the free gift doesn’t appear, simply click the button “Click Here To Add Your Free Gift” to open the popup.
Inside the popup, you’ll find options for two products: Bombyx for Women Trial Pack and Bombyx Daily for Men Trial Pack. Choose your preferred option to add it to your basket.
Please note that only one free gift is allowed per order.
To ensure the free gift is processed successfully, there must be an item of monetary value already added to your basket.
The value of the free gift trial pack is £5, and upon selection, a coupon for £5 off will be automatically added to your cart.
We hope you enjoy your free gift and thank you for shopping with us! If you have any further questions, feel free to contact our customer support.
